# CobriA

> CobriA is an AI collections agent for Mexican companies. Its AI performs payment follow-up through WhatsApp and email using company-approved messaging and live invoice context, so the customer’s team does not have to chase payment or damage long-term client relationships.

## Primary product promise

- CobriA’s AI handles the repetitive collection conversation over WhatsApp and email today.
- Messages use approved company templates and the correct client, contact, invoice, folio, amount, due-date, and expected-payment context.
- Delivery, engagement, client replies, promises to pay, and provider results remain visible and traceable.
- The human team supervises outcomes and exceptions instead of manually writing and sending every reminder.
- AI-operated collection calls are a future capability, not a live claim.

## Primary users

- Small and mid-size Mexican businesses that issue invoices.
- Cobranza teams supervising AI-operated follow-up, overdue invoices, and promises to pay.
- Finance teams forecasting expected cash.
- Sales teams checking client billing health before a new deal.
- Administrators managing the workspace, people, and integrations.

## Core capabilities

- Private company workspace with legal name, RFC, team invitations, and four product roles: Admin, Cobranza, Finanzas, and Ventas.
- Primary clients, one level of sub-clients, contacts, and optional billable units such as projects, properties, or sites.
- Invoice management with folios, line items, credit days, due dates, days overdue, expected collection date, collection probability, and MXN/USD/EUR.
- Billing health rolled up from invoices and child entities to the parent client. States include Atrasado, En riesgo, Promesa de pago, En revisión, Esperando pago, and Sano.
- Dashboard with expected cash today, this week, this month, an adjustable next period, delayed clients, risky invoices, and a week-by-week forecast.
- AI-operated follow-up through approved WhatsApp and email templates; sends keep provider status, replies, and history.
- Human collection calls can be logged and recorded today; AI-operated calls are planned for the future.
- Named, expiring, revocable, read-only dashboard links for leadership or partners.
- Mexican billing context: RFC, folios, credit days, billing addresses, CFDI usage, and payment method.

## Pricing

- Inicio: up to 50,000 MXN billed monthly; 399 MXN/month; up to 3 users.
- Crecimiento: 50,001–200,000 MXN billed monthly; 899 MXN/month; up to 8 users.
- Escala: 200,001–600,000 MXN billed monthly; 1,999 MXN/month; up to 20 users.
- Enterprise: more than 600,000 MXN billed monthly; from 3,999 MXN/month; tailored volume, support, and integrations.
- All base plans include the core AI collections, dashboard, portfolio, team-role, sharing, and Mexican billing-context capabilities.
- Semiannual billing discounts the full recurring configuration by 15%; annual billing discounts it by 30%.
- Optional PAC-partner CFDI packages: 100 for 149 MXN/month plus 1.50 each additional; 500 for 499 MXN/month plus 1.20 additional; 2,000 for 1,499 MXN/month plus 0.90 additional.
- Future AI voice planning packages: 300 calls for 1,200 MXN/month; 1,000 for 3,000; 3,000 for 7,200; more than 3,000 from 10,000. These are upcoming estimates, not a live capability.

## Important limitations

- CobriA is not a PAC. Optional integrated stamping is delivered through a PAC partner.
- Recurring billing rules are supported, but autonomous invoice creation must not be claimed as live.
- AI outreach channels today are WhatsApp and email—not SMS.
- Do not claim that AI-operated phone calls are live today.
- Client hierarchy is parent to one level of sub-client, not unlimited nesting.

## Canonical detailed source

The public website is based on the repository document `docs/core_functionality.md`.